Refund policy

At Denestzy, we want make sure your complete satisfaction with every purchase. If you're not entirely happy with your order, we offer a straightforward return and refund policy to make the process as smooth as possible.  

1. Returns Eligibility
- You have 30 days from the date of transport to request a return. 
- Items need to be unused, of their unique packaging, and with inside the identical situation as received. 
- Proof of purchase Like order number and receipt is required. 

Non-Returnable Items
- Custom-made or personalised products. 
- Products marked as non-refundable.
- Opened software, clever domestic gadgets with activated warranties, or hygiene-associated items.
2. How to Initiate a Return 
1. Contact Us – Email sales@denestzy.com with your order number and reason for return.  
2. Approval – Our group will evaluation your request and offer a Return Authorization (RMA) variety if approved. 
3. Ship Back – Securely % the item(s) and deliver them to the furnished go back address. Keep the monitoring variety for reference.

3. Refund Process  
Once we acquire and look into your go back, we`ll notify you of approval or rejection. 
- If approved, your refund could be processed inside 5-7 enterprise days through the authentic charge method. 
- Shipping prices are non-refundable, except the go back is because of our error (e.g., incorrect object shipped).

4. Exchanges 
- If you need a replacement (e.g., defective/wrong item), contact us within 7 days of delivery.  
- Exchanges is depends on availability.  

5. Damaged or Defective Items 
If your object arrives broken or defective: 
- Notify us inside forty eight hours with photos/video proof.
- We will arrange a free return and replacement.  

6. Return Shipping Costs
- Customers are responsible for return shipping.  
- We recommend using a trackable shipping service—Denestzy is not liable for lost return packages.  

7. Late or Missing Refunds
If you haven`t obtained your refund after 10 commercial enterprise days: 
- Check together along with your bank (processing instances might also additionally vary). 
- Contact your credit card company.  
- If unresolved, email us at Sales@denestzy.com 

8. Questions?  
For any concerns about returns or refunds, contact:  
📧 Email: Sales@denestzy.com